How much does it cost to cancel a subscription?

The cost for cancelling your subscription(s) is S$19.95 including VAT. This is the price for one cancellation.

Is a subscription cancelled by letter legally valid?

Termination by letter is legally valid. The only thing you need to be able to prove is that the provider received the cancellation. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As soon […]

Where can I find my customer number?

In some cases, a customer number is necessary to complete the cancellation. Your customer number can usually be found on an invoice or in an online account environment.