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(United States of America) Why is it not possible to download the cancellation letter?
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(United States of America) Can I cancel my subscription before the end of the contract, for example?
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Can I add an organisation myself if it is not listed?
Is the organisation where you want to cancel your subscription not listed yet? How stupid of us! We are continuously improving, and it may be that an organisation is still missing. We are happy to receive your feedback; you can e-mail it to [email protected]. We will then add the service to our website as soon […]
Why is it not possible to download the cancellation letter?
It may be that you are unable to download the cancellation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
Can I cancel my subscription before the end of the contract, for example?
This is certainly possible; in principle you can cancel your contracts whenever you want. However, it may be that you have taken out a subscription for a year or several years and have received a premium discount, for example. If you then cancel the subscription earlier, in many cases you will have to pay a […]