What a pity that you have a complaint about our service. We would like to help you and solve your problem. Unfortunately, we cannot be reached by phone, but you can always send us an e-mail. You can reach us at [email protected].
We find it important that your cancellation always arrives safely at the organisation. However, we cannot give this guarantee 100%, as we are dependent on the postal service. To offer you extra security, we send the cancellation letters by registered post. A registered shipment is insured up to €50.00 and you will receive a confirmation […]
Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]
It seems that you have clicked on this link before. In the confirmation email of your order you will find all the important information. Haven’t you received this e-mail yet? Then check your junk mail box. If you have any questions regarding the shipment of your letter, you can contact our support team by sending […]
What is the term of notice for my {Category} subscription with {Service}?
At {Service} you have a {Notice_period} notice period, this means your {Category} subscription at {Service} will continue for {Notice_period} after the date of receipt of your notice.
Can I cancel my {Category} subscription with {Service} directly?
Your {Category} subscription to {Service} is cancelable at any time according to the terms of your contract.