(United States of America) What are the conditions for canceling subscriptions?
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(United States of America) How do the terms and conditions of canceling subscriptions vary between services?
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(United States of America) Can I cancel my subscription before the end of the contract, for example?
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How does the organisation know that the letter is really from me?
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancellation letter.
Why can I not download the cancellation letter?
It may be that you are unable to download the cancellation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
What is the term of notice for a subscription?
Most organisations have a term of notice of one month; however, there are also organisations, such as charities, which do not have a term of notice. You do not have to find out for yourself; we have already done that for you! For each organisation, we explain on the termination page what the notice period […]
Can I check the status of my cancellation somewhere?
After you have completed your cancellation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]
Do I receive confirmation of the cancellation of a subscription?
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]
What are the conditions for cancelling subscriptions?
The conditions depend very much on the type of subscription and on the organisation to which you subscribe. For example, one organisation has no notice period, and another organisation has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions […]
How do the terms and conditions of cancelling subscriptions vary between services?
The conditions depend very much on the type of subscription and the organisation to which you subscribe. For example, one organisation has no notice period, and another has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions of a […]