In some cases, a customer number is necessary to complete the cancelation. Your customer number can usually be found on an invoice or in an online account environment.
FAQ Categories: US
I am looking for a sample letter to cancel my subscription
You do not always have to reinvent the wheel. To make it easy for you to cancel your subscriptions, we have prepared a standard letter that you can use for any organisation. All you have to do is fill in your own details, the date you want to end your subscription and your customer number if you want. You can download the standard letter, fill it in, print it and send it yourself, but you can also choose to let us do it. That saves you another trip to the post office!
Do you have a sample letter for canceling your subscription in English?
Yes, we offer a sample letter for cancelling your subscription in English. Also, we have sample letters for the Netherlands, Belgium, France, Germany, Austria, Poland, Turkey, Sweden, Finland, Norway, Denmark, Australia, United Kingdom, United States of America, Ireland, Portugal and Switzerland.
Can I cancel my subscription by letter?
You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can take care of this for you. All we need from you are your address and the date of termination; we’ll take care of the rest! We make sure that your cancelation letter is sent by registered post, so that you can track your letter and you are insured up to €50.00. An additional advantage: you can cancel several subscriptions at the same time!
Can I check the status of my cancelation somewhere?
After you have completed your cancelation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will find the exact date and time the letter was sent, including a Track and Trace code. This Track and Trace code enables you to track your cancelation letter. As soon as the letter is delivered, you will receive a delivery confirmation including a signature of the person who accepted the letter.
Do I receive confirmation of the cancelation of a subscription?
Xpendy keeps you informed about the cancellation of your subscription. While we do not provide a Track and Trace code, we want to let you know that it usually takes an average of 6 days for a cancellation letter to be received by a company. We will confirm via email as soon as the letter has been sent. The actual processing of the cancellation within the company’s system is up to the organization itself, and unfortunately, we have no control over this. Should it happen that the termination of the subscription has not been properly received, it is best to directly contact the organization where you hold the subscription to resolve this. In principle, this should have no negative consequences: you have proof of sending and a confirmation of receipt for the letter you previously sent.
I am moving house. How do I cancel my subscriptions quickly and easily?
How nice that you are going to move! We wish you good luck with the move. To save some time, you can cancel your subscriptions through us in one go. All we need is your address, e-mail and, in some cases, your customer number, and we will take care of the rest. That way you can get back to packing moving boxes!
Can I take my subscriptions with me to my new address?
In principle you can take all your subscriptions with you to your new address. What is important here is that you change your address. Should you wish to stop a number of subscriptions, then we can arrange this for you without any difficulty!
If I switch to a different supplier, can I keep my old subscription?
Whether you can switch from one supplier to another depends on the contract you have agreed with your current supplier. Check this carefully before you take any steps, because in some cases you have to pay a cancelation fee when you switch, which is not always advantageous. When you switch, you cannot let your old subscription run over; you have to conclude a new contract. So, you also have to cancel your old subscription. We can help you with this; all we need is your address, e-mail and possibly a customer number, and we will arrange it for you!
I am going to emigrate. How do I cancel my subscriptions quickly and easily?
When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, e-mail and where necessary your customer number, and we will take care of the rest! We make sure that the cancelation letters are sent by registered mail to the organisations you are a member of. This way you can focus on all other important matters!