Of course, in principle you can cancel your contracts whenever you want. What you should consider, however, is a possible termination fee. Chances are that you have concluded a contract for several years so that you got a certain discount on your monthly premium. If you terminate the contract before these years are over – and switch to a competitor – the provider will often charge you a cancelation fee.
FAQ Categories: US
Can I still cancel my cancelation letter (right of withdrawal)?
The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancelation of a contract. Should you wish to cancel, we ask you to do so as soon as possible at [email protected]. If we have not sent the letter yet, we can cancel it immediately and refund your payment. If we have already sent the letter, we advise you to contact the organisation where you became a subscriber directly.
Important: please state the e-mail address with which you placed the order, so that we can retrieve all the data and act more quickly.
How can I pay for my order at Xpendy?
Currently, Xpendy accepts payment by credit card and PayPal.
How much does it cost to cancel a subscription?
The cost for canceling your subscription(s) is $14.95 including VAT. This is the price for one cancelation.
Can I cancel a subscription for free?
Xpendy does not offer free cancelation of subscriptions. However, you can download our example letter and send it yourself. However, you will then have to deal with the shipping costs and the additional time and effort.
Do I get a refund if I cancel a subscription early?
A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.
How much does it cost to download a sample letter?
Downloading the sample letter is free of charge; you can use this letter for yourself and add to it.