Frequently Asked Questions
How can I cancel G2A?
Cancelling a G2A subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel G2A?
With G2A there is a possible term of notice. This means that after cancelling your subscription with G2A, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel G2A in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel G2A when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel G2A?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with G2A?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Can I cancel my G2A subscription?
If you are looking to cancel your G2A subscription, you can do so easily on their website. Simply navigate to the "my account" section and click on "cancel membership". It's important to note that even after canceling your G2A Plus membership, you can continue to enjoy its benefits until the end of the paid period. G2A offers various benefits with its subscription service, which you can explore on their website. Additionally, if you prefer, Xpendy also provides cancellation services for G2A, although this option may incur some costs.
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Why can't i cancel my G2A order?
If you're looking to cancel your G2A order, it's important to note that once payment has been made, cancellation is not an option. Even if you've indicated an order as canceled while it was in the "waiting for payment" status, if the payment has gone through, the order will proceed as planned. G2A's website provides instructions on how to cancel orders within specific timelines. However, if you prefer to cancel through Xpendy, keep in mind that this service comes with additional costs.
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How do I close my G2A account?
Easy way to cancel g2a open the 'account' tab. Click on the 'deactivate your subscription' tab. Disable any other subscriptions via the g2a 'subscriptions' tab. Next, go to the 'personal details' tab on your g2a id account and click on "delete account'.
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How do I cancel a G2A order?
To cancel a G2A order, log in to your G2A account, navigate to "Order History," find the order you want to cancel, and select "Cancel Order." Follow the instructions to complete the cancellation.
