Frequently Asked Questions
How can I cancel Audiobooks?
Cancelling a Audiobooks subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Audiobooks?
With Audiobooks there is a possible term of notice. This means that after cancelling your subscription with Audiobooks, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Audiobooks in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Audiobooks when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Audiobooks?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Audiobooks?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Can I cancel an audio book purchase?
When it comes to audiobooks, canceling a purchase is possible under certain conditions. If you made the payment within the last 7 days and have listened to less than 50% of the audiobook content, you can request a refund through the audiobook service's website. They provide a straightforward process for canceling purchases directly on their platform. Keep in mind that cancellation through Xpendy is also an option, but it may incur some costs.
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Can I still listen to audiobooks if I cancel?
If you are considering cancelling your Audiobooks subscription, rest assured that you can still access your purchased titles even after cancelling. The audiobooks you bought with a credit or cash will remain in your library for you to listen to anytime, regardless of your membership status. You can download these titles as many times as you wish, even if you decide to cancel your membership. It's important to note that cancellation can also be done through Xpendy, although this option may involve some costs.
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Can I get a refund on an audiobook?
Yes, you can return a book to audible. However, there are some conditions under audible's return policy. You can return an audiobook within 365 days of purchase if you are an active audible premium plus member or if you purchased the audiobook with a credit card.
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How do I cancel my Audiobooks account?
To cancel your Audiobooks account, log in to your account, navigate to the "Account Settings," and choose "Cancel Subscription." Confirm the cancellation to avoid future charges.
