Frequently Asked Questions
How can I cancel Social Catfish?
Cancelling a Social Catfish subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Social Catfish?
With Social Catfish there is a possible term of notice. This means that after cancelling your subscription with Social Catfish, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Social Catfish in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Social Catfish when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Social Catfish?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Social Catfish?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Is there a free version of Social Catfish?
Social Catfish does not offer a completely free version of their service. They do provide a basic free search, but it offers limited results. For full access to their features, including detailed reports and comprehensive search capabilities, you'll need to opt for one of their paid subscription plans.
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Is there a fee for Social Catfish?
Yes, Social Catfish does charge a fee for its services. The platform offers various subscription plans tailored to different needs, which include access to its comprehensive search tools and resources for verifying online identities and connections. It's a useful investment for those looking to protect themselves from potential online scams or to verify the identities of people they meet online.
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How do i get in contact with Social Catfish customer services
You can reach Social Catfish's customer service through several convenient options. For immediate assistance, you can use the live chat feature on their website, which is often the quickest way to get help. Alternatively, you can email them at support@socialcatfish.com, where they typically respond promptly to inquiries. If you prefer to speak with someone directly, you might also find a phone number on their website under the contact section for more personalized support.
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How to cancel Social Catfish?
To cancel Social Catfish, log in to your account and navigate to the subscription settings. Follow the instructions to cancel your subscription. You can also cancel via Xpendy for a smoother process.
