Frequently Asked Questions
How can I cancel Vivint?
Cancelling a Vivint subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Vivint?
With Vivint there is a possible term of notice. This means that after cancelling your subscription with Vivint, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Vivint in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Vivint when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Vivint?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Vivint?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Can you negotiate with Vivint?
Yes, you can negotiate with Vivint, particularly when you're discussing the terms of a new contract or considering an upgrade to your existing system. It's often possible to discuss pricing, package details, and even installation fees. To enhance your negotiation position, it's beneficial to be well-informed about current promotions and offers from Vivint and its competitors, which can provide leverage when discussing terms.
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How to cancel Vivint without calling
If you prefer to cancel your Vivint service without making a phone call, you have a couple of options. Firstly, you can try emailing Vivint's customer support with a request to cancel your service; make sure to include all necessary account information to facilitate the process. Alternatively, you can visit Vivint’s website and use their live chat feature, if available, to communicate directly with a representative who can assist you with your cancellation. Both methods provide a written record of your cancellation request, which can be useful for your records.
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cancel Vivint within 3 days
Certainly! If you're looking to cancel your Vivint service within the 3-day window, you're definitely on the right track to avoid any potential penalties. First, I'd recommend quickly reviewing the terms of your agreement to confirm the cancellation process. Then, contact Vivint's customer service directly — it's often fastest to call them — to formally request the cancellation. Make sure to request a confirmation email or document that verifies your cancellation request was processed within the stipulated timeframe.
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How do I cancel Vivint?
Cancel your Vivint service by contacting their customer support through their official website.
