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How do I draft a cancelation letter?
When you cancel your subscription with Xpendy, you don’t have to write a cancelation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.
Why is it not possible to download the cancellation letter?
It may be that you are unable to download the cancelation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
Why choose a registered letter over a phone call to cancel?
These days, cancelling a subscription isn’t always simple. Many organisations make the process difficult on purpose, adding obstacles to discourage you from cancelling. Often, you have to wait in a long phone queue, only to speak with a sales agent who asks lots of questions and tries to convince you to stay. Not only does […]
How do I cancel my subscription/membership?
Whatever subscription or membership you want to cancel, Xpendy makes it easy! You choose the provider, fill in your details and we will make sure the cancelation letter is prepared and sent. We send the letter by registered mail, so you are insured and can follow the letter with a Track and Trace code.
When can I cancel my subscription?
In principle, you can cancel any subscription whenever you want. However, you do need to take the notice period into account. The notice period can differ per organisation. During the notice period, payments still take place.
I am looking for a sample letter to cancel my subscription
You do not always have to reinvent the wheel. To make it easy for you to cancel your subscriptions, we have prepared a standard letter that you can use for any organisation. All you have to do is fill in your own details, the date you want to end your subscription and your customer number […]
Do you have a sample letter for canceling your subscription in English?
Yes, we offer a sample letter for cancelling your subscription in English. Also, we have sample letters for the Netherlands, Belgium, France, Germany, Austria, Poland, Turkey, Sweden, Finland, Norway, Denmark, Australia, United Kingdom, United States of America, Ireland, Portugal and Switzerland.
Can I cancel my subscription by letter?
You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can […]
Can I check the status of my cancelation somewhere?
After you have completed your cancelation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]