(Suomi) Tietosuoja

You must sign the cancelation letter to make the cancelation legally valid. Letters can also be signed online using a digital signature. At Xpendy, a digital signature is automatically created when generating your cancelation letter.

Where can I find my customer number?

In some cases, a customer number is necessary to complete the cancelation. Your customer number can usually be found on an invoice or in an online account environment.

I am looking for a sample letter to cancel my subscription

You do not always have to reinvent the wheel. To make it easy for you to cancel your subscriptions, we have prepared a standard letter that you can use for any organisation. All you have to do is fill in your own details, the date you want to end your subscription and your customer number […]

Can I cancel my subscription by letter?

You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can […]

I am going to emigrate. How do I cancel my subscriptions quickly and easily?

When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, […]

Can I keep my phone number when switching providers?

It is possible to keep your phone number if you switch providers. However, you need to request this yourself before you switch. You can arrange this with your provider; most providers have an online function for this.

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