HCredit Card

General terms and conditions

ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Privacy Policy

ARTICLE 1 – DEFINITIONS Providers: The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) […]

Contact

Need help? Feel free to check if your answer can already be found in our FAQ: Frequently Asked Questions Customer Service: [email protected] Advertising & Partnerships: [email protected] Phone number: Unfortunately Xpendy cannot be reached by phone. However, you can reach our customer service via e-mail: [email protected] XPENDY Nieuwstraat 2 4811WV Breda The Netherlands (no visiting address) […]

Our approach

We send the cancellation letter To make things even easier, you can choose to have us send the cancellation letter for you. This service costs a one-time fee of $14.95. Simply fill in your details, and we’ll handle everything else, so you don’t have to worry about a thing. The cancellation letter will be sent […]

Our service

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Your order is already being processed

It seems that you have clicked on this link before. In the confirmation email of your order you will find all the important information. Haven’t you received this e-mail yet? Then check your junk mail box. If you have any questions regarding the shipment of your letter, you can contact our support team by sending […]

Failed Order 4th Mail

Dear {Name}, Unfortunately, we have not received your payment of {price} for the cancellation of {service} on {date} at [TIME]. This is the last reminder from Xpendy regarding this payment. If payment has not been received by tomorrow at the latest, we will be forced to transfer this claim to a bailiff who will start […]

Failed Order 3rd Mail

Dear {Name}, On {date} at {time} you have cancelled {service} via Xpendy. Until today we have not received the payment of {price}. We have reminded you of this several times and unfortunately are now forced to charge $45 collection costs. PLEASE NOTE: if payment is not made within 1-2 working days, we will forward the […]

Failed Order 2nd Mail

Dear {Name}, Unfortunately we have not received your payment of {price} for the cancelation of {service} on {date} at {time}. We would like to remind you that you have entered into a payment obligation with us and that your letter of termination has been sent by us (by registered post) to {service}. NOTE: if the […]

Failed Orders Email

Dear {Name}, On {date} at {time} you cancelled {service} via Xpendy. Unfortunately we see that the payment of {price} has failed or has been withdrawn. We would like to draw your attention to the fact that you have entered into a payment obligation and that your letter of termination has been sent by us (by […]