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How do I draft a cancelation letter?

When you cancel your subscription with Xpendy, you don’t have to write a cancelation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.

Why choose a registered letter over a phone call to cancel?

These days, cancelling a subscription isn’t always simple. Many organisations make the process difficult on purpose, adding obstacles to discourage you from cancelling. Often, you have to wait in a long phone queue, only to speak with a sales agent who asks lots of questions and tries to convince you to stay. Not only does […]

Can I still cancel my cancelation letter (right of withdrawal)?

The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancelation of a contract. Should you wish to cancel, we ask you to […]

(United Kingdom) How do I draft a cancellation letter?

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(United Kingdom) Why cancel by registered letter and not by phone?

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(Portugal) Can I still cancel my cancellation letter (right of withdrawal)?

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(Ireland) How do I draft a cancellation letter?

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(Ireland) Why cancel by registered letter and not by phone?

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(Suomi) Mistä löydän asiakasnumeron?

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(Suomi) Onko teillä esimerkkikirjettä irtisanomiseen englanniksi?

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