(Schweiz) Welche Bedingungen gelten für die Kündigung von Abonnements?
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(Portugal) Termos e condições gerais
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Can I add an organisation myself if it is not listed?
Is the organisation where you want to cancel your subscription not listed yet? How stupid of us! We are continuously improving, and it may be that an organisation is still missing. We are happy to receive your feedback; you can e-mail it to [email protected]. We will then add the service to our website as soon […]
Why is it not possible to download the cancellation letter?
It may be that you are unable to download the cancelation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
I am going to emigrate. How do I cancel my subscriptions quickly and easily?
When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, […]
Can I cancel my subscription after a price increase?
Of course, you can. Any reason you have to stop your subscription is a valid reason. You can cancel your subscription yourself, but we can also do that for you. All we need from you is your address, e-mail and possibly a customer number; we will arrange the cancelation of your subscription.
Is a subscription cancelled by registered letter legally valid?
Termination by registered mail is legally valid under law of the United States of America, as long as you can prove that the service provider received your cancellation notice. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a […]
Can I still cancel my cancelation letter (right of withdrawal)?
The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancelation of a contract. Should you wish to cancel, we ask you to […]
(United Kingdom) Can I add an organisation myself if it is not listed?
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(United Kingdom) Why is it not possible to download the cancellation letter?
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