Xpendy is an organisation founded in 2019 that helps consumers cancel their subscriptions. We have one mission: to make your daily life easier so you can quickly get back to doing the really important things.
Subscription cancellation is done through a standard letter that the consumer fills in with her name and address – this is data such as address and email, in some cases a customer number of the subscription in question.
We understand that it can be difficult to cancel subscriptions; especially if, for example, you need to cancel several subscriptions because of moving, emigration or the death of someone close. To make it easy for you, you can easily stop (multiple) subscriptions with one click on the button. You only need to fill in your name and address once and then click on the services you want to stop. No more hassle with long waiting times on the phone or conversations with a sales representative who tries to persuade you to stay. Ease of use!
What a pity that you have a complaint about our service. We would like to help you and solve your problem. Unfortunately, we cannot be reached by phone, but you can always send us an e-mail. You can reach us at [email protected].
Is the organisation where you want to cancel your subscription not listed yet? How stupid of us! We are continuously improving, and it may be that an organisation is still missing. We are happy to receive your feedback; you can e-mail it to [email protected]. We will then add the service to our website as soon as possible!
It’s very important to us that our clients are happy with us. That’s why we love it when you leave us a review. Even if you’re not satisfied, we’ll do everything we can to help you. Are you curious about what others have to say about Xpendy? You can find the reviews on our
review page.
Do you have a question, complaint or feedback? We’d love to hear from you. Unfortunately, we can’t be reached by phone, but you can always send us an e-mail. This can be sent to [email protected].
Xpendy is definitely reliable and offers 100% customer satisfaction guarantee. This means that if Xpendy cannot deliver your cancellation letter, you will receive a full refund. If you have any questions, you can always contact customer service at [email protected].
We want to save you all the trouble of cancelling subscriptions. Therefore, instead of cancelling your subscriptions over the phone, you can do it quickly and easily with Xpendy:
- You click on the service you want to cancel, for instance Basic Fit.
- Then you fill in your details. These details are automatically filled in in the standard letter.
- You choose the date on which you wish to cancel your subscription. If you are moving, for instance, it may be that the date is different from the earliest possible date. If you want to leave as soon as possible, you can choose this option. This will also be automatically filled in in the letter.
- If you want to give additional information, you can add it yourself. This is optional.
- Click on ‘Cancel Basic Fit’ and you will be referred to the payment procedure. Here you also need to provide your digital signature.
If you want to cancel several subscriptions at the same time, you can add a service by using the plus symbol. The letters are then the same, apart from the service name. It doesn’t get any easier than that!
When you cancel your subscription with Xpendy, you don’t have to write a cancellation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.
You must sign the cancellation letter to make the cancellation legally valid. Letters can also be signed online using a digital signature. At Xpendy, a digital signature is automatically created when generating your cancellation letter.
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancellation letter.