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Lumosity

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(2,034 reviews)

Payment of $24.95 for sending a registered letter

Last month, 17.840+ customers made a successful cancellation using Xpendy.

Lumosity cancellation letter

  • Lumosity
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Lumosity
Attn: Customer Service
Maiden Lane 16, 6th Floor
CA 94108 San Francisco
United States of America

13-03-2025, Place of residence


REGISTERED MAIL: Cancellation of Lumosity Subscription

Dear Sir/Madam,

I hereby cancel my subscription with Lumosity effective immediately upon receipt of this letter.

Personal data :
Name: First Name Last Name

Address: Street address
Postcode + city: Postcode City

Email: Email

Furthermore, I request the termination of the direct debit authorization simultaneously.

Additionally, I hereby request, in accordance with Article 17 of the Australian Privacy Principles (APPs), to promptly erase all personal data as defined in Article 4(1) of the General Data Protection Regulation (GDPR), except in cases as specified in Article 17(3) of the GDPR.

I kindly request confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely

First Name Last Name

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How do I cancel Lumosity ?

How do I cancel my other-us subscription with Lumosity?

Would you like to cancel your gym subscription to Lumosity? We can do this for you! We will take care of the cancellation by sending a letter of cancellation with all the necessary details to Lumosity on your behalf. We will do this by sending a registered letter, keeping you informed at every step of the way. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting and receipt. So you have full assurance that your other-us subscription is cancelled. Terminating your subscription has never been this easy!

Lumosity notice period

What is the term of notice for my subscription with Lumosity?

With Lumosity, you can find your notice period in your contract and in the general terms and conditions.

Can I cancel my subscription with Lumosity directly?

Your subscription to Lumosity is cancelable at any time according to the terms of your contract.

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Lumosity

Website

https://www.lumosity.com/en/

Address:

Lumosity
16, 6th Floor Maiden Lane
CA 94108 San Francisco
United States of America

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About Lumosity

Lumosity is a cognitive training platform that offers brain games and exercises designed to enhance various cognitive abilities, including memory, attention, and problem-solving skills. Users can engage in personalized training programs aimed at improving mental acuity. Lumosity aims to provide an entertaining and scientifically designed approach to brain training, promoting cognitive well-being for individuals of all ages.

Are you looking for customer service contact details from Lumosity? Find all the details you are looking for here, including Lumosity email address, phone number and address.

People also ask

Accounts which currently have premium access cannot be deleted. However, you can cancel auto-renewal and wait for your subscription to end, or you may request immediate account deletion by emailing us. If you are having trouble logging in to delete your account, please submit a request under login help.

We're really flattered that you want to purchase a lifetime family plan, but we currently do not offer any lifetime family subscriptions. You can see our yearly and bi-yearly family plans here. Or, you can find more information about the individual lifetime subscription here.

You may receive a refund by contacting our customer service team within 30 days of your purchase. After that 30 day window, we will not provide a refund. We do not prorate refunds or offer partial refunds, and we do not offer refunds for monthly subscriptions.