After you have completed your cancellation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]
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ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]
Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]
Dear {Name}, Unfortunately, we have not received your payment of {price} for the cancellation of {service} on {date} at [TIME]. This is the last reminder from Xpendy regarding this payment. If payment has not been received by tomorrow at the latest, we will be forced to transfer this claim to a bailiff who will start […]
Dear {Name}, On {date} at {time} you have cancelled {service} via Xpendy. Until today we have not received the payment of {price}. We have reminded you of this several times and unfortunately are now forced to charge $64,95 collection costs. PLEASE NOTE: if payment is not made within 1-2 working days, we will forward the […]
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