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Can I still cancel my cancellation letter (right of withdrawal)?

Under Australian Consumer Law (ACL), consumers have the right to cancel certain service contracts made online, by phone, or in person, within a reasonable time period. While a standard 14-day “cooling-off” period applies to specific agreements — such as unsolicited consumer agreements — this principle also supports fair cancellation options for services like contract termination […]

General terms and conditions

ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Privacy Policy

ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]

Our approach

We send the cancellation letter To make things even easier, you can choose to have us send the cancellation letter for you. This service costs a one-time fee of $24.95. Simply fill in your details, and we’ll handle everything else, so you don’t have to worry about a thing. The cancellation letter will be sent […]

Our service

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Failed Order 4th Mail

Dear {Name}, Unfortunately, we have not received your payment of {price} for the cancellation of {service} on {date} at [TIME]. This is the last reminder from Xpendy regarding this payment. If payment has not been received by tomorrow at the latest, we will be forced to transfer this claim to a bailiff who will start […]

Failed Orders 3rd Email

Dear {Name}, On {date} at {time} you have cancelled {service} via Xpendy. Until today we have not received the payment of {price}. We have reminded you of this several times and unfortunately are now forced to charge $64,95 collection costs. PLEASE NOTE: if payment is not made within 1-2 working days, we will forward the […]