Many gamers subscribe to Xbox Cloud Gaming (included with Game Pass Ultimate) for on-demand access to console-quality titles across devices. But if you’re shifting away or want to save costs, canceling before the next billing cycle is smart. This guide makes it easy.
Cancel your membership easily via Xpendy
Key Takeaways
- Cancel Xbox Cloud Gaming via the Microsoft Account page or Xbox console/app
- No trial period—Game Pass Ultimate is billed monthly at $14.99/month
- Access continues until the billing period ends after cancellation
- Be aware of auto-renewal—cancel before the renewal date to stop charges
- Cancelling Game Pass Ultimate also removes cloud gaming access and other benefits
About Xbox Cloud Gaming (Game Pass Ultimate)
Xbox Cloud Gaming is part of the Game Pass Ultimate subscription, offering instant streaming of hundreds of games to your Xbox, PC, phone, tablet, or smart TV, powered by Microsoft’s Azure infrastructure.
Read more about cancellation options here
How to Cancel Your Xbox Cloud Gaming (Game Pass Ultimate) Membership
Review your membership agreement
Before canceling, check your billing date and subscription plan via your Microsoft account. Since Game Pass Ultimate has no pro-rata refunds, cancel just before renewal to maximize value.
Contact options for cancellation
- Via web browser: Sign into your Microsoft account at account.microsoft.com
- Navigate to “Services & Subscriptions” and locate Game Pass Ultimate
- Select “Manage,” then click “Cancel subscription” and follow on-screen prompts
- Alternatively, use the Xbox console or the Xbox mobile/PC app: go to Profile → Settings → Subscriptions to cancel
- If you need help, contact Microsoft Support via their website or live chat
If you prefer a faster way to cancel without dealing with customer support, you can use Xpendy’s cancellation service. We’ll handle the cancellation process for you—quickly, securely, and without stress.
Additional Tips and Information
Cancellation fees
Microsoft does not charge fees for canceling Game Pass Ultimate. You will maintain full access until the end of the current billing period, but refunds are not provided for unused time.
Timing your cancellation
For maximum benefit, cancel just before the renewal date. Doing so preserves your access while preventing unexpected charges in the next cycle.
Rejoining Xbox Cloud Gaming (Game Pass Ultimate) in the Future
You can restart your subscription any time from your Microsoft account or Xbox console—just select “Reactivate.” Game progress, achievements, and saved data remain intact when you return.
FAQs
- Do I get a refund if I cancel?
- Will I lose my game progress and data?
- How do I cancel if I subscribed via Xbox, PC, or Mobile?
- Can I restart my subscription later?
- How do I know if my cancellation was successful?
No—payments are non-refundable, but access continues until the end of your billing cycle.
No—your saved games, achievements, and profile data stay intact if you resubscribe later.
Cancel through the same platform: Xbox console, Microsoft account page, or Xbox app subscription section.
Yes—just sign back in and select “Reactivate.” Your account retains all previous data.
You’ll receive a confirmation email from Microsoft and your subscription page will show “Canceled.” You’ll still have full access until the current period ends.
