Frequently Asked Questions
How can I cancel AT&T Internet?
Cancelling a AT&T Internet subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel AT&T Internet?
With AT&T Internet there is a possible term of notice. This means that after cancelling your subscription with AT&T Internet, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel AT&T Internet in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel AT&T Internet when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel AT&T Internet?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with AT&T Internet?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Does AT&T have a cancellation fee?
If you're considering cancelling AT&T Internet before your service commitment ends, be aware of the early termination fee (ETF) that may apply. AT&T prorates the ETF for each full month completed. To estimate your ETF, visit the AT&T website. Instructions for returning your device and canceling service can be found on the AT&T Wireless return policy page. Keep in mind that cancellation through Xpendy is also an option, but it involves additional costs.
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What do I do with my AT&T equipment after I cancel?
When you decide to cancel your AT&T internet service, returning the equipment is simple. Just gather your unboxed equipment and nine-digit account number. If you're unsure about your account number, check your bill for details. Then, head to a company-owned FedEx Office pack and ship or The UPS Store. They will handle sending the equipment back to AT&T for you, free of charge. If you prefer, cancellation can also be arranged through Xpendy, but this option may incur some costs.
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Do I have to call AT&T to cancel service?
If you are considering cancelling your AT&T internet service, you have the option to do so through their website. To initiate the cancellation process, you can contact AT&T via chat or phone. Alternatively, if you are returning your device within 14 days or have a unique situation, you can find detailed instructions on how to return your device and cancel the service on the AT&T wireless return policy page. For cancellations involving a tablet or wearable, you can submit an online cancel request directly. Keep in mind that cancellation can also be facilitated through Xpendy; however, this option may involve additional costs.
